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PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy contains information on how we collect, use, store and deal with your personal or company information.

 
Information
If you have been a one off customer of our business, we will securely hold your invoice information for a period of 5 years, or for a period of time as may be required by any appropriate regulatory authority. We will only use this information should we have good reason to contact you about the product or service that has been provided to you.
 
If you are a reseller of communications or digital audio solutions and you have been a one off or ongoing customer of our business, we will securely hold your contact information and may contact you on an occasional basis with further information on those NATCOMM products that may be of interest to you.
 
If you are a reseller of communications or digital audio solutions, we may obtain by legal and ethical purposes, contact information available in the public domain and use this information to contact you on an occasional basis with information on those NATCOMM products that may be of interest to you. 
 
At all times we will endeavour to protect your personal and business information.  
 
Opting out of receiving marketing material
 
If you do not want to receive informative product emails, newsletters, marketing promotions or offers, you can opt out by contacting us at ph (07) 55965128 or sending an email to us at info@natcomm.com.au with Unsubscribe in the subject line.
 
Secure storage of your personal information
Keeping your information secure is a high priority.  We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. 
 
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your information.
 
Should you have purchased one or more of our products by Credit Card, we wish to advise that your Credit Card details are not saved in any form, including electronically.
 
Should you be a reseller of NATCOMM products and you authorize us to hold your Credit Card details for your convenience with regular transactions, we will hold this hand written information in a secure safe. We will not save this information in any electronic form.
 
Keep your PIN, passwords and any identifying information safe
 
It is your responsibility to keep your PIN, logins and passwords secure.  Anyone who knows this information can access your account.  We accept no responsibility for personal information disclosed to persons who know your PIN, password or other identifying features.
 
Anti-spam policy
 
We will never rent or sell your personal information, including your email address.
 
Our contact details
You are able to request full details of information held by NATCOMM, how it was collected, how it is held and how it is used by contacting us or submitting a request in writing to our address as detailed below.
 
If you feel your privacy rights have been breached, you can submit a complaint to us our address as detailed below and you will receive a response in writing.
 
If you need any further information pertaining to a privacy matter, you should contact us our address as detailed below and you will receive a response in writing.
 
Our contact details are:-
 
NATCOMM USA LLC
Ph :  800 530 8645
info@natcomm.us